General Data Protection Regulation (GDPR)

General Data Protection Regulation (GDPR)

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The General Data Protection Regulation (GDPR), is a European privacy law approved by the European Commission in 2016 and will go into effect May 25th 2018. The GDPR will replace a prior European Union privacy directive known as Directive 95/46/EC which has been the basis of European data protection law since 1995. The GDPR is an attempt to strengthen, and modernize EU data protection law and enhance individual rights and freedoms, consistent with the European understanding of privacy as a fundamental human right. The GDPR regulates, among other things, how individuals and organizations may obtain, use, store, and remove personal data. In a nutshell, it's giving EU citizens and residents control over their personal data while simplifying the regulatory environment for international business that takes place in the EU.

The Data Protection Principles include requirements such as:

- Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
- Personal data should only be collected to fulfill a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
- Personal data should be held no longer than necessary to fulfill its purpose.
- People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.



GDPR and Builderall

​​​​​​​Builderall is commited to ensure a leading data protection to our customers. since last year, our compliance team are working hard to mantain our customer's personal data very safe. In October 2017, we were certified under EU-US Privacy Shield Framework and the Swiss-US privacy Shield Framework as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, and therefore adheres to the Privacy Shield Principles. This certification was very important and shows how Builderall take very serious this regulation, and we will keep this certification or any replacement framework that may come into force.


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What kind of information we collect​​​​​​​​​​​​​​


As with most websites on the Internet, simply by visiting this website you are giving us some information, including your IP address, the website you visited prior to visiting us, the site you visit when you leave our site, the operating system on your computer, and the browser you used to access our page. Our website automatically saves this basic information about your non-identifying information.

In addition, as most websites do, we may also use cookies. We have for informations below on the Cookies and Other Technology Section.

We may also collect and store all the data you provide to us by entering into the forms on our website or by e-mail provided by you in the course of the registration process, such as your name and your email.

Some transactions between you and the website may involve credit cards, debit cards, money orders, and/or third-party payment services. In such transactions, we collect and save information regarding our business relationship with you, including your address, telephone number, and other necessary information. WE DO NOT COLLECT, KEEP or HAVE ACCESS TO ANY INFORMATION OF YOUR CREDIT OR DEBIT CARD.


​​​​​​​Payments


We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe - Their Privacy Policy can be viewed at https://stripe.com/us/privacy
PayPal or Braintree - Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Authorize - Their Privacy Policy can be viewed at https://www.authorize.net/company/privacy/


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Other personal informations informed by you
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If you connect your third party social media account to your builderall account, we may collect certain information stored in your social media account such as:

Facebook, Twiter, Instagram, Pinterest, Google+, and other social media - builderall may allow you to connect a Facebook page or profile to your buiderall account, in which case we will access certain information from Facebook regarding your account. In particular, we may collect profile image, display name, username / page ID or profile ID, access tokens, sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by builderall to provide you with the Service you expect and will not be shared with any third parties.


Cookies and Other Technologies


​​​​​​​Like many websites, we also use “cookie” technology to collect additional website usage data and to improve the Site and our Service. A cookie is a small data file that we transfer to your computer’s hard disk. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. Buffer may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our Service.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, to the extent permitted under applicable law.

You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Although most browsers are initially set to accept cookies, you can change your browser settings to notify you when you receive a cookie or to reject cookies generally. To learn more about how to control privacy settings and cookie management, click the link for your browser below.

Firefox - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome - http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Internet Explorer - http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies
Safari​​​​​​​ - https://support.apple.com/kb/ph21411?locale=en_US

We try to honor all notices sent by your browser when you visit the builderall website. However, be sure to read the following important information about "interest-based advertising", "remarketing", and "dynamic ads" so you can understand what third party suppliers can do and how you can opt for these scans only with your consent.

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​​​​​​​Interest-Based Advertising


​​​​​​​When you visit our website you may see some advertisements published by us to companies like Google, Bing, Yahoo or other similar entities. When you click on these advertisements companies may collect information about your visit to these websites and use that information to show you compatible or comparable products with which you have expressed an interest.

Our website does not collect or control the advertising and content you see.

To learn more about Google's privacy policies and its DART cookies which generate interest-based advertising, go to www.google.com/privacy/ads/


​​​​​​​Protecting your choices


​​​​​​​If you are using Internet Explorer, Mozilla Firefox, or Google Chrome, you might want to install the extension "protect my choices" on the browser that are using to help keep your opt-out choices.

To learn more, go to www.aboutads.info/PMC.
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Remarketing


​​​​​​​This site may use a remarketing tag to advertise online. This means that Google and other third party suppliers can show our ads on the Internet. These third-party vendors, including Google, may use cookies to serve ads to you based on your previous visits. If you prefer that Google does not use cookies, you should visit "Ad Manager Preferences" at this address www.google.com/ads/

Alternatively, you can also opt out of the use of third party cookies by going to the opt out page at www.networkadvertising.org/managing/opt_out.asp.


​​​​​​​Dynamic Advertising


Our website may use dynamic features of Google ads. To opt for these ads, follow the instructions on www.support.google.com/ads/answer/2662922?hl=en​​​​​​​.

If you use any of these sites without opting-out it means that you understand and consent to the collection of information for advertising based on your interests.


Disclosure to Third Parties

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We use your information for activities necessary to the continuous functionality of the website. For example, you may use your information to contact you about changes on the site, new products and services, promotions, conflict resolution, problem solving, and enforcement of the terms and conditions.

As a general rule, we do not give your information to third parties without your expressed consent. However, there are some important exceptions to this rule described in the following paragraphs.

We may, at our discretion, provide your information to law enforcement or any government officials in the case of fraud investigations, intellectual property infringement, any other illegal activity suspected, or matters that may legally compel us.

Some government intelligence agencies have the technical capacity to access the data on our website without our consent, knowledge, and cooperation. And even if we had knowledge of these intrusions, we do not possess the authority to inform you if pertaining to national security laws. Please keep these risks in mind before providing any information to us or to any other website.

Although we do not disclose any personal identifying information, we may disclose information associated with data about site visitors to advertisers or other third parties for marketing and promotional purposes.

From time to time, we may use third party suppliers to provide services on our website. If a supplier has to collect your information, you will be notified. You will never be forced to give any information to a third party provider against your will. We restrict the ways outsourced companies use your information in order to protect your privacy. They are not allowed to sell or give your information to others.

We may use the Personal Information we obtain about you to:

- create and manage your account, provide our support, process payments, and respond to your inquiries;
- manage account logs such as: login date, payment notifications, account status, platform usage; 
- communicate with you to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance, including by periodically emailing you service-related announcements;
- tailor our platform (e.g., we may use cookies and similar technologies to remember your preferences);
- publish your content, comments or messages on social media platforms;
- provide tailored advertising, for builderall services, via email;
- aggregate your Personal Information for analytical purposes;
- provide customer support;
- operate, evaluate and improve our business (including by developing new products and services; managing our communications; determining the effectiveness of our advertising; analyzing how the platform is being accessed and used; tracking performance of the websites; debugging the platform; facilitating the use of our platform);
- send you marketing communications about products, services, offers, programs and promotions of builderall;
- ensure the security of our platform;
- manage our customer, service provider and partner relationships;
- enforce our agreements related to our services and our other legal rights; and
- comply with applicable legal requirements, industry standards and our policies.

​​​​​​​If you are located in the European Economic Area, we may process your Personal Information for the above purposes when:

- you have consented to the use of your Personal Information, For example, we may seek to obtain your consent for our uses of cookies or similar technologies, or to send you marketing communications.
- we need your Personal Information to provide you with services and products requested by you, or to respond to your inquiries,
- we have a legal obligation to use your Personal Information, or
- we have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal Information to ensure and improve the safety, security, and performance of our platform, to anonymize Personal Information and carry out data analyses.


​​​​​​​Data Transfer


​​​​​​​If you are located in the European Economic Area (“EEA”) or Switzerland, we comply with applicable laws to provide an adequate level of data protection for the transfer of your personal data to the US. As we mensioned above builderall is certified under the EU-U.S. and the Swiss-U.S. Privacy Shield Framework and adheres to the Privacy Shield Principles. See mor information in our privacy policy regarding to Privacy Shield Framework.

Where applicable law requires us to ensure that an international data transfer is governed by a data transfer mechanism, we use one or more of the following mechanisms: EU Standard Contractual Clauses with a data recipient outside the EEA, verification that the recipient has implemented Binding Corporate Rules, or verification that the recipient adheres to the EU-US and Swiss-US Privacy


​​​​​​​Your Rights and Choices


If you decide at any time that you no longer wish to receive such marketing communications from us, please follow the unsubscribe instructions provided in any of the communications. You may also opt out from receiving commercial email from us by sending your request to us by email at [email protected] Please be aware that, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.

In certain jurisdictions you have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.

Where required by law, we obtain your consent for the processing of certain Personal Information collected by cookies or similar technologies, or used to send you direct marketing communications, or when we carry out other processing activities for which consent may be required. If we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.

To update your preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law, please contact us at [email protected]​​​​​​​


​​​​​​​Children


We do not provide services or sell products or services to minors, or individuals under the age of 18. Persons under 18 years of age may use this website only with a legal guardian or consent of their parents, or by providing legal documentation of their emancipation. Persons under 18 years of age, should not put their personal information in any field or place it anywhere on this website.

Security - How we protect your personal information


​​​​​​​We do our best to protect all user information as well as the privacy of your account. In addition to setting a strong password and taking the necessary steps to prevent unauthorized account access, you should be always aware of the types of information being passed to us. We cannot guarantee absolute security as the Internet is never entirely secure. Unauthorized entries, network vulnerabilities, hardware/software failure and other external factors may compromise your personal information at any given time. We use encryption to protect all sensitive information online and the servers that house your personally identifiable information are housed in a secure and vetted environment.


Retention of Personal Information


We will retain your personal information for as long as you have are subscribed in an account, after the termination of your subscription, we will retain your personal information for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law.


Access to your information and How to Contact Us


You may alter, add, or delete your Personally Identifiable Information at any given time by accessing your account settings. This includes but not limited to your full name, email address, billing information, profile photo, etc. You may also contact us at [email protected] to correct, update, or delete and deactivate our record of your Personally Identifiable Information.

You always have the freedom to choose what information is disclosed to us. Keep in mind however that certain features of our product and service will require your user information. You may add, update, and or delete information you have disclosed to us by contacting us anytime.

This builderall GDPR Policy was last updated May, 2018.​​​​​​​